Rowallan Specialist Surveys respect and value how important the privacy of your personal data is, and how this is used, stored and shared. We do not collect and use any personal data that we do not need and only use this information for reasons listed below, and that are consistent with your rights under the law. This Privacy Policy sets out how we use and protect any information we may have. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following information:

  • Contact details: your name, email address, and telephone number so that we can contact you in response to an enquiry you make in relation to the products and services that we have agreed to provide to you.
  • Correspondence: we collect any additional personal data you may provide to us from time to time if you contact us by email, letter, telephone or by any other means.
  • Survey responses: information from surveys that we use for research purposes, if you choose to respond to them.
  • Transaction details: we or our third party providers will collect information relating to transactions you carry out for the purposes of fulfilling our service.

What we do with this information:

We require this information to offer you our business our services

Use for Internal record keeping and Invoicing purposes.

We may use the information to improve our products and services

We may send promotional emails about new products/services, special offers or other information which we think you may find interesting. We allow you set your opt in/out preferences in these communications.


We ensure that your information is completely secure and to prevent unauthorised access or disclosure, we have physical, electronic and managerial procedures in place to safeguard and secure any information we collect.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the GDPR Act 2018. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, we will promptly correct this on receipt of instruction.

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